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F.A.Qs

Frequently asked questions  

When do I receive my order ?

All accounts are typically processed and delivered via email within 15 minutes to 9 hours after ordering.

I didn't receive my order ?
Once you successfully complete your payment and order, our team will process it promptly. We take all payments seriously and will prepare your product within the specified timeframe. You will receive your product via email. Please note that sometimes orders may end up in your Spam inbox, so we recommend checking your spam folder if you don't see it in your main inbox.
What payment methods do you provide ?

We accept a wide range of payment methods, including:

  • PayPal
  • Credit and Debit Cards
  • Google Pay and Apple Pay
  • Revolut Pay
  • Skrill
  • Neteller
  • Cryptocurrencies: USDT, ETH, BTC, SOL, LTC, etc.
  • Binance Pay (via ID)
What is your refunds and replacements policy ?

Generally, digital products and subscriptions are non-refundable unless they are invalid or have a problem with the account. Each product has its warranty period specified in its description. If there is an issue with the product, we will provide a full refund within the warranty period

Other Questions

General questions  

What are your working hours and days ?

We are available 24/7 every day, but sometimes we get a lot of orders and messages so we take more time to respond to you

Why the online support chat sometimes closed or it say offline ?

We may temporarily close our online support chat during periods of high order volume and messaging to ensure that we can provide the best support experience, handle issues promptly, and respond quickly to all inquiries. This temporary closure allows us to manage our workload efficiently and address all concerns seriously and in a timely manner.

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